I am a huge fan of building consensus: More people buying into an idea means more people invested in its successful implementation: After all, as the old adage goes; “two heads are better than one.”
I am also a big believer in the wisdom of the crowds; or, rather, the idea that the many are smarter than the few. More often than not, people simply make better decisions together than they do acting alone.
…That’s why I love this article from HR Consultant Sharlyn Lauby on Peoplefluent that touches on the utility of using social collaboration in the hiring process. In it, she writes about the rise of various tools (including video) being used to educate hiring teams on evolving best practices around interviewing and screening. She also mentions using these same tools as a vehicle to facilitate discussion within a team on job applicants.
Such a process is a departure from the way recruiting is done within many organizations. Most hiring processes today involve a Generalist or Recruiter using phone screens to cull the applicant pool, followed by applicants meeting face-to-face with a hiring manager that then makes the final hire decision. There are some innovative companies like Google and Amazon that are breaking from this tradition, introducing more layers to the decision making process or even taking the hiring decision away from the manager entirely (making the final hire choice a team based decision). But these are the exception, not the rule.
With all that said, I don’t know that there is a “perfect” hiring process – such a process will (and should) vary by organizational culture and individual team. Conversely, I *do* think that as a general rule getting more people involved in decision making (hiring or otherwise) is a good idea. The trick here is doing so while avoiding analysis paralysis (as often happens when too many people are involved in a process) and/or bogging down your organization in bureaucracy (limiting its ability to be dynamic, which at this point is table stakes in most industries).
…This is just a thought stream, so I may have some things wrong here. If so, as always please let me know in the comment section below.