One of the greater inheritances of my cultural legacy has been the gift of 1. I’m actually not sure of where or when I picked this up, but it’s trait shared by many of the people important to me.perspective. 1
…By this I mean that I can understand where most people are coming from. I 2. Getting there…don’t always make the best decisions with this insight 2… but it has served me well in HR because most people – particularly when emotional – become lost in their point of view.
A lot of effective conflict resolution is understanding the different value systems and world views that lead two (or more) people to react to the same series of events differently.
I cannot prove this (and I am out of time for today), but it has been my experience.
Seek to understand before you act… or something.
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